A good friend of mine recently had to purpose a new refridgerator because her old one would not work anymore. They went to Sears and found one, paid for it and paid for the delivery and removal of her old unit.
When the men show up to deliver the new fridge, they first told her they could not bring it into her house and remove the old one.
This is the kicker right here, they also told her, "Well....we aren;t supposed to lift anything..."
What?! You really just said that?
You are employed to deliver items that customers purchase...it is called DELIVERY!! You aren't supposed to lift anythin?! Wow, WTF